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Flight compensation

Who handles the compensation process?

Flightright is responsible for managing the entire compensation process. For more information, visit the Flightright website: https://www.flightright.com/ and select your country.

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Can I check eligibility for compensation for past flights?

You can check your entitlement to compensation for flights dating back up to 5 years, depending on each country rules (from the date of the flight in question). To be eligible, your flight must originate from an EU member country or, if landing in the EU, the airline's headquarters must be in the EU. Once you have added a previous flight to allyz Trip Planner, you will receive the result of the compensation eligibility check in an email from Flightright within minutes.

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How does the flight delay compensation service work ?

You can check your entitlement to compensation for flight delay in two ways:

For upcoming flights:

  1. Create a trip in your Trip Planner and your upcoming flight information.
  2. The eligibility checker analyzes hundreds of thousands of flights and the corresponding weather data to verify the guarantee applies to your case under EU regulations. For your future flights, Flightright proactively monitors flight disruptions and will notify you by email up to 3 days after the flight date.
  3. If the eligibility check is positive, you simply need to confirm that your claim against the airline is valid and Flightright will take care of the rest.

For your past flights:

  • You can use this form to check if you are eligible for past flights up to 5 years
  • For your past flights, it will only take a few minutes to receive the free eligibility check by email from Flightright.

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