Account

Account upgrades are done daily and can take up to 72 hours for a change to be made. If you have any questions, please use the Contact form to get in touch.

If you are not logged in:

1. Click the Account button at the top right and select the Login option.
2. Enter your email and password.
3. Now click the Account button again and you will be taken directly to your personal space.
4. Click the My Account button and you will be redirected to a page where you can update your information.

If you are logged in:

1. Click the Account button at the top right and you will be taken directly to your Account space.
2. Now, click the My Account button and you will be taken to a page where you can update your information.

You will not be able to change your email address manually and will need to delete and create a new account to do so.

In the “My Information” section, please click “Delete My Account”. Please note that account deletion is irreversible, so all data is then lost and cannot be recovered.

If you forget your password, start by going to the Account button at the top right of the page.

1. Select the Log in option.
2. Click “Forgot password”.
3. You will receive an email with a link to create a new password for your account.

For options to upgrade your standard status to Allyz Plus premium status, go to your account information. If you have any difficulties processing your request, please contact our customer service via the contact form.